Kalevala Preloved sales instructions
This is how you easily and safely sell your old Kalevala and Lapponia jewelry to us
We accept silver and bronze Kalevala
and Lapponian jewelry. The jewelry must be intact, but traces of use may be visible. Mail or bring your jewelry to Kalevala stores. As a refund for your jewelry, you will receive a Kalevala gift card, which is valid for 12 months and can be used as a payment method in the Kalevala online store and in stores in Helsinki.
Read more about the used jewelry Kalevala Preloved secondhand service.
Kalevala Preloved service is easy to use
1. How do I deliver jewelry to the Kalevala Preloved service by mail?
Pack your jewelry carefully, e.g. in a cardboard box or padded envelope.
Add information about the number of jewelry to be returned and your contact information: name, phone number and email address.
Send the package to:
Posti return code: 600181
Kalevala Koru Oy/Held
Hankasuontie 11 A
00390 Helsinki
You can leave the package for Posti to transport with the return code 600181. Take the package to the post office to get a tracking number for the package.
Please note that the Kalevala Preloved service is only available in Finland.
2. I want to bring the jewelry to the Kalevala store. How does it work?
Bring your jewelry to our Kalevala stores in Helsinki. You can find the contact information and opening hours of our stores here (LINK).
The seals, product cards or story tags that came with the original boxes or jewelry do not need to be included.
Please note that jewelry cannot be delivered to the Kalevala Preloved service through Kalevala retailers.
3. When and how do I get a refund for my jewelry?
If you bring your jewelry directly to our store, we will calculate the refund for the jewelry while you wait. The refund is given as a Kalevala gift card, which is valid for 12 months and can be used as a means of payment in Kalevala stores and the online store. You will receive a gift card in paper or digital form to your e-mail, depending on your choice.
For jewelry delivered by mail, we will send a digital Kalevala gift card to your e-mail within 10 business days of the arrival of your shipment. Please remember to attach your email address clearly written to your jewelry shipment!
If you can't find the gift card in your e-mail's inbox, remember to also check your junk and spam folders. If necessary, contact our customer service at info@kalevala.fi
4. How do I know if my jewelry is Kalevala or Lapponia jewelry?
All Kalevala and Lapponia jewelry is equipped with a manufacturer's stamp. In Kalevala jewelry made before 1942, the stamp was one big letter K inside a rectangle, with a serrated pattern underneath. Since 1942, Kalevala jewelry has been equipped with the KK stamp inside the circle, which is still in use today.
You can recognize Lapponia jewelry by the three-pronged crown with the letters L and J as a frame. Check that the jewelry has stamps.
We do not offer refunds or returns for jewelry from other manufacturers, but we recycle their metal raw material.
If you are confused about the origin of your jewelry, our customer service will help with identification. Send pictures of jewelry to info@kalevala.fi.
5. What is refunded for Kalevala jewelry?
As a rule, we refund €20 for silver Kalevala jewelry, €10 for bronze. The refund is higher for necklaces, stone* jewelry and particularly large jewelry. There is a model-specific refund price for certain necklaces. We refund 10 € for silver necklaces and detached charms (pendant without chain), 5 € for bronze ones.
We do not give refunds for broken jewelry. We also do not give refunds for Christmas decorations, single earrings or single cufflinks. However, if you wish, you can leave them for us to recycle.
Please check that the jewelry is produced by Kalevala Jewelry or Lapponia and intact. We do not refund or return jewelry made by other brands.
You can find the refund price lists for Kalevala jewelry and sample pictures of the jewelry further down on this page.
*Besides jewelry and precious stones, pearls, porcelain, glass and ceramics are counted as stones.
6. What Lapponia jewelry is refunded?
Silver Lapponia jewelry is refunded according to jewelry type and size (S-XL). Refund from €30 / piece of jewelry. The size categories are defined according to the weight of the jewelry. The refund is higher for stone* jewellery. In addition, there is a model-specific refund price for certain necklaces and bracelets.
Bronze Lapponia jewelry ("Fire bronze") will be refunded €20 (belt buckles and rings) or €40 (bracelets and necklaces).
We do not accept Lapponia watches, gold jewelry and platinum jewelry. We recommend other sales channels for them.
You can find the refund price list for Lapponia jewelry at the bottom of this page.
*Besides jewelry and precious stones, pearls, glass, acrylic, carbon fiber and ebony are counted as stones, but not leather, rubber and silicone bands.
7. What happens to my jewelry after I sell it to the Preloved service?
Your jewelry will be restored to its original glory at our factory. Our goldsmiths check the locking mechanisms and, if necessary, replace them with new ones. After the service, the jewelry is put on sale in the Finnish Kalevala online store or in our Kalevala stores. Jewelry that is too worn to be restored is used as raw material for new jewelry.
Refund price lists
In the drop-down menus, you can find refund prices for silver and bronze Kalevala and Lapponia jewelry.
We reserve the right to change refund prices.
Kalevala bronze
Chains and charms (loose pendants without a chain)
€5
Rings, tie clips, cufflinks* and key rings
stone-free €10
stone €15
Pendants**, brooches, earrings* and bracelets
stone-free €10
stony or bulky €15
Necklaces***
stone-free €20
large €25
stone €30
Model-specific refund prices for jewelry whose pictures are shown further down on this page.
*Price for a couple. We do not refund single earrings and cufflinks, but you can leave them for us to recycle.
**Pendant refers to the combination of a simple necklace and a piece of jewelry hung from it.
***Necklace refers to a unified whole consisting of several connected (different) elements.
Kalevala silver
Chains and charms (loose pendants without a chain)
€10
Rings, tie clips, cufflinks* and key chains
stone-free €20
stone €25
Earrings*, brooches and pendants**
stone-free €20
stony or bulky €25
Bracelets
stone-free €20
large €25
stone €30
Necklaces***
stone-free €35
stony or bulky €40
Model-specific refund prices for jewelry whose pictures are shown further down on this page.
*Price for a couple. We do not refund single earrings and cufflinks, but you can leave them for us to recycle.
**The pendant is a combination of a simple necklace and a piece of jewelry hung from it.
***A necklace is a whole consisting of several connected (different) elements. The term wrapped is also used
Lapponia
SILVER JEWELRY
NECKLACE & BRACELETS
S: €60
M: €80
L: €100
XL: €200
Planetary valleys necklace €400
Galactic peaks necklace €250
Large Winter Pearl necklace €600
Kuunsilta bracelet €400
Darina's bracelet €100
Cataract bracelet €250
EARRINGS
S: €30
M: €40
L: €50
THE RINGS
S: €40
M: €50
L: €60
BREASTS
S: €50
M: €60
TIE HOLDERS & MEMBRANE BUTTONS
S: €50
M: €60
If the jewelry has a stone, the refund is €10 higher in all categories. In addition to jewelry and precious stones, pearls, glass, acrylic, carbon fiber and ebony are also counted as stones, but not leather, rubber and silicone bands and bands.
Refund price of earrings and cufflinks for a pair. We do not refund odd earrings and cufflinks, but you can still leave them to us for recycling.
BRONZE JEWELRY
RINGS & BELT BUCKLES
€20
NECKLACES AND BRACELETS
€40