Privacy statement

Kalevala Koru Oy (hereinafter "Kalevala")
Social security number: 0109579-3
Hankasuontie 11 A
00390 Helsinki

Customer Service
Phone +358 (0) 207 611 311 (switchboard)
Email: gdpr@kalevala.fi

A person is recorded in the register if he has registered as a frequent customer of Kalevala, or bought products from our website or in our store. In addition, the register contains people who ordered the newsletter from our website.

With this data protection statement, we inform our customers about the processing of their personal data. The data collected can be divided into data provided by the user, data based on the use of online services, and data collected with the help of analytics.

We use data:

• To deliver an easy-to-use and secure service
• Good customer experience
  for offering
• Marketing targeting
  for improvement
• Customer service and
  for website development

The register contains the following information:
The person's first and last name
Email address
Postal address
Telephone number
Purchase history, e.g. ordered products and their price information. Delivery information, such as the selected delivery method and delivery address
Information about marketing authorization
Year of birth
Sexual
Information about jewelry preferences
Wish list products
Product reviews
Product-specific announcements

You can enter another address as the billing address in the last Payment tab of the checkout section.

Information provided by the customer himself, orders placed in the online store and purchases in the store. If necessary, name and contact information updates can also be obtained from authorities and companies offering update services.
Personal data is processed within the limits permitted and required by the Personal Data Act.

Kalevala uses partners to maintain customer and service relationships. Kalevala can hand over information from the customer register to operators who have entered into a cooperation agreement with Kalevala for the purpose of delivering customer orders or processing customer data. Kalevala's partners do not use the information for other purposes and do not disclose the information to third parties. Kalevala can hand over customer data to the authorities within the limits permitted and required by the applicable legislation. Information is not transferred outside the EU or EEA to companies that do not operate in accordance with the EU data protection regulation.

Kalevala-jäsenohjelma on maksuton etuohjelma, joka on avoin kaikille vähintään 15-vuotiaille. Ohjelma on vapaaehtoinen eikä sido tai velvoita jäsentä mihinkään. Rekisteröitymällä liityt osaksi Kalevala-yhteisöä ja saat käyttöösi yksilöllisesti suunnattuja etuja sekä asiakasviestintää.

Voimassa olevat edut löytyvät Kalevalan kanta-asiakassivustolta ja jäsenkirjeistä. Edut ovat lunastettavissa Kalevala.fi-verkkokaupassa sekä Kalevalan omissa myymälöissä Helsingissä.

Kerättävät henkilötiedot Jäsenohjelman yhteydessä käsiteltäviä tietoja voivat olla:

• Sähköpostiosoite ja salasana 
• Nimi
• Syntymäpäivä
• Markkinointiluvat ja -suostumukset
• Tilaushistoria

Tietojen käsittely perustuu jäsensopimukseen, joka syntyy rekisteröitymisen yhteydessä.

Tietojen käsittely ja säilytys Henkilötietoja käsitellään Kalevala Koru Oy:n tietosuojaselosteen mukaisesti. Tietoja käytetään vain jäsenyyteen liittyviin tarkoituksiin, kuten etujen tarjoamiseen, asiakasviestintään ja palvelun kehittämiseen. Tiedot säilytetään turvallisesti niin kauan kuin jäsenyys on voimassa tai niin kauan kuin laki velvoittaa.

Jäsenyyden voimassaolo ja irtisanominen
Jäsenyys on voimassa toistaiseksi. Voit irtisanoa jäsenyyden milloin tahansa poistamalla asiakastilisi tai ottamalla yhteyttä asiakaspalveluumme osoitteessa info(at)kalevala.fi. Kalevala Koru Oy:llä on oikeus päättää jäsenyys välittömästi ilman ennakkovaroitusta, jos jäsen käyttää ohjelmaa hyvän tavan vastaisesti tai rikkoo ehtoja. Tällaisessa tapauksessa myös käyttämättömät edut mitätöidään.

Rekisterinpitäjä
Kalevala Koru Oy
Hankasuontie 11 A, 00390 Helsinki
Y-tunnus: 0112217-4
Sähköposti: info(at)kalevala.fi
Tietosuojaseloste: https://www.kalevala.fi/pages/tietosuojaseloste

The customer register is stored electronically. The register is properly protected from outsiders with firewalls and other technical means of protection. The register is not kept as a paper printout.
Only named persons have the right to use and maintain the information in the register. Each user has a personal username and password. Users are bound by a duty of confidentiality.

Kalevala Koru Oy collects information about the way users move around the site using Google Analytics. Cookies are used on the website. Cookies are data describing the use of the website, which are stored on the user's computer. Cookies are used to develop the site and ensure its smooth use.

With the help of cookies, the site can remember the contents read by the customer and offer additional information related to them. General statistical information is collected from the use for the development and monitoring of the site.

With the help of cookies, the analytics store e.g. the user's IP address, time of visit, pages visited, browser type used, web address from which the user came to the website and the server from which the user came to the website. Cookie information about the visited page may be used to target advertising. With the help of the information, the visitor can see advertisements on advertising websites that are current and important to the visitor. Not all advertisements are based on the use of cookies, but Kalevala Koru Oy's advertisements can be seen online on the websites of commercial operators.

The user has the option to block the use of cookies at any time by changing their browser settings. Most browser programs allow you to disable the cookie function and delete already saved cookies. Blocking the use of cookies may affect the site's functionality.

Our regular customer has the right to check what information about him is stored in our register. As a regular customer, you can make an inspection request by logging into your own pages at www.kalevala.fi/tili. From the tabs there, you can request information stored about yourself or request the deletion of your customer information. If you are not a regular customer, the request can be made once a year, in writing and signed to the address:

Aki Mattila
Kalevala Koru Oy
Hankasuontie 11 A
00390 Helsinki

gdpr@kalevala.fi

We respond to data inspection requests in writing, basically to the address indicated in the customer information. If there are contradictions in the address information, we try to verify the identity by other means.

If there are errors in the customer's information, the customer can submit a request to us to correct the error. The customer can also request that their data be deleted to the extent that it does not contain information that is subject to the retention obligation in terms of official supervision, such as accounting and tax information on donations or prizes. The customer has the right to prohibit the use of their data for direct marketing by informing Kalevala's online store customer service, tel. 0207 611 230, by letter to the person in charge of registry affairs, or by e-mail to gdpr@kalevala.fi

当社は、本プライバシーポリシーに記載された利用目的を達成するために必要な期間に限り、お客様の個人情報を保管します。

また、会計法や消費者取引に関する責任など、法令で定められた義務を履行し、その適切な履行を証明するために、一部の情報はより長期間保管される場合があります。

お客様が会員登録をせずに店舗の受取ポイントで注文を行った場合、注文状況をお知らせする目的で、ご提供いただいた情報はKalevala Koruのシステムに保存されます。

これらの連絡先情報は、注文処理完了後6か月以内に削除されます。

お客様の要請により、該当する個人情報はKalevala Koruのシステムから削除することができます。

この削除処理は取り消すことができず、削除された顧客アカウントを復元することはできません。

一部の情報については、法令により長期保存が義務付けられており、主に以下の目的で保管されます。

・会計法に基づき、個人情報の有無にかかわらず一定期間の保存が求められる情報

・法令を遵守し、安全なオンラインストアを提供するために収集・保管されるシステムログ情報

・データの保護、障害対応、情報セキュリティおよび事業継続性を確保するための、データベースおよびシステムの十分なバックアップ取得